India · Restaurant buying guide

Restaurant POS buying guide for India

A restaurant billing system should fit the outlet: a dosa counter, a table-service restaurant and a cloud kitchen have different billing and kitchen-order-ticket needs. Bring a real menu, a sample bill and the payment methods you expect to use to the walkthrough.

Novaryq India is pre-launch. Any pilot depends on production readiness, payment certification, regional infrastructure and legal review. Razorpay/UPI remains planned and provider-gated; joining the early-access list does not confirm a launch date.

Follow a bill from captain to kitchen

The early-access build includes region-aware tax configuration, GSTIN and HSN/SAC fields, and Indian menu presets. Confirm the intended invoice and export treatment with your accountant; fields alone do not establish filing or compliance coverage.

  • Demonstrate dine-in, takeaway, modifiers and Veg/Non-Veg menu information using your actual dishes.
  • Trace a captain or counter order to its kitchen station, including a correction and cancellation.
  • Confirm the supported language, printer and device for each staff role and guest surface.

Request an itemised pilot proposal

Scope the outlet, counters, kitchen screens and any additional branches before comparing cost. Ask which capabilities will be validated in the pilot and which remain dependent on a provider or later delivery.

  • Identify subscription, billing currency, devices, hardware, setup, menu migration and training.
  • List gateway charges, messaging, courier services and other third-party costs separately.
  • Record pilot acceptance criteria, support arrangements, renewal, cancellation and export terms.

Prepare data without retiring your current system

Keep a copy of existing menu, sales and settlement exports. A guided walkthrough can identify gaps before any live pilot. Schedule a move only after scope, readiness and the fallback are agreed.

  • Reconcile item codes, portions, modifiers, opening stock and existing guest balances.
  • Review sample bills and reports with the people who use them at the outlet and in accounts.
  • Train the manager and captain on a rehearsal order, refund and kitchen correction.

Validate payment confirmation and settlement

Ask the provider to demonstrate payment confirmation, failure, refund and settlement matching. A displayed QR or successful test payment alone does not prove the complete production flow.

  • Match cash collections, payment references and refunds to the day’s bills and provider report.
  • Validate any cash-outage queue on the supported pilot device; connected payment services still need connectivity.

Questions to ask before you choose

Can I start using Novaryq India today?

India is pre-launch. You can request a guided walkthrough and written pilot scope. Live availability follows production-readiness, provider certification, regional infrastructure and legal review.

Is Razorpay/UPI live in Novaryq India?

Razorpay/UPI is planned for a provider-gated pilot. Merchant configuration, dynamic QR, webhook handling, settlement, production wiring and certification must be completed before live use.

Does GST configuration include return filing?

Do not assume that. The early-access build carries region-aware tax settings, GSTIN and HSN/SAC fields. Confirm invoice, export and filing responsibilities with your accountant and in the pilot scope.

Are Swiggy, Zomato and ONDC connected?

Those connections remain roadmap or provider-gated work. Ask which channel and order flow, if any, has been validated for your outlet before depending on marketplace orders.

Sources and product scope

Novaryq India early-access scope

India feature and payment disclosures

India pilot questions and answers

Discuss your restaurant workflow